FYI

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MAKING MY STRETCH JEWLERY
I stretch the cord before stringing on any beads to eliminate gaps between beads when it's finished. I knot it three to five times and secure the closure with a surgeon's knot. I tighten and test the knot a few more times to ensure a tight hold. Finally, I do my best to hide the knot inside a bead to prevent damage or exposure to chemicals or dirt. 

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DETERMINING YOUR BRACELET SIZE
Measure around your wrist just below the bone with measuring tape. If you don't have measuring tape, you can use a strip of paper or piece of string. If you use the paper or string, measure that with a ruler.

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DETERMINING YOUR RING SIZE
Use measuring tape to measure around your finger. You can also use a piece of string or tape and measure it with a ruler. You can find a ring size chart online to compare your results. Here is a simplified one I made:

I measure each ring from where it first sits on the mandrel to the point it starts to stretch out and leave space between beads.

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DETERMINING YOUR ANKLET SIZE
Measure around your ankle just above the bone with measuring tape. If you don't have measuring tape, you can use a strip of paper or piece of string. If you use the paper or string, measure that with a ruler.

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SETS AND STACKS
I make my sets and stacks to match. I will not sell pieces individual pieces of a set, but feel free to contact me for a special order. Please see my Custom Order page for the details.

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BEST PRACTICES FOR JEWELRY CARE
For stretch jewelry
Remove jewelry before cleaning, swimming, showering, etc.

To remove, roll it off rather than pull it off.

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COLOR MATCH
I try my best to accurately portray the true color of each bead. However, due to various lighting sources and conditions, monitors and screen resolutions, etc., please understand I cannot guarantee what you see is an exact color match to what you will receive. 
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CLEANING AND PACKAGING
Every piece is cleaned and sanitized before packaging. Jewelry is placed in organza bags and shipped in a bubble mailer. 

I’ll provide you with your tracking number and keep you informed of any shipping delays. When I get delivery confirmation, I will follow up with you to make sure you received your order and that everything is satisfactory.

I send candy with my orders. If you don't want any candy or extras, please send me a message when you order.
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RETURNS, EXCHANGES AND CANCELLATIONS
I accept returns. There is a $5 restocking fee. You are responsible for return shipping costs. 
I accept exchanges only for an item of equal value. One-time exchanges only. You are responsible for return shipping costs. I will cover the cost of standard shipping for the replacement item. 
I do not accept cancellations.
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